xA5.0 Sp2 Rev C:FSD service remains in ready state from last 24 hours


In one of our system after rebooting SecAS FSD remains in "ready state" even after 24hours.

All other services are up and normal.

tried actions:

1.Uncheked and checked the services--still remains

2.restarted server-----still remains.

Could you please suggest any solution/workaround to get the FSD in service.

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asked 9 days ago



If I were to guess, the problem is due to some inconsistency in the FSD database in primary AS that refuses to synchronize to the secondary. Likely, the aspect consistency checker cannot find / cure this problem.

I suggest filing a support case with regional ABB support to have some specialist on FSD to analyze and fix this.

Another guess is that applog has some log that can point you to an object and fileset in trouble. Trying a few logs won't hurt you.

Stefan Stromqvist   

answered 9 days ago


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 Redundancy Commands

The following information about Service Provider commands that may be useful in a redundant system.



Cold Reset:

Cold Reset is the same as starting over with an empty system. For the aspect directory it means to remove all aspect directory data and do a total synchronization. Cold Reset should only be done on a failing service when there is redundancy and one or more other services are up and running in service state. Cold Reset on a single node will remove all aspect directory data, i.e. the application data, and a restore has to be done to get back in operation again.

New Session:

When a service starts the first time is a Session identifier created. This session identifier is persistently stored for rest of the service life time. When a redundant service is added it will get the same Session identifier. Only services with the same session identifier can be redundant to each other. The New session command will start create a new Session identifier. The command is necessary to perform in some error situations. See the support cases for details.


Force synchronization, but only for changed data.

Cold Reset procedure

To force an Aspect Server to reset and synchronize with another Aspect Server in Service state perform the following procedure.

  1. Open the Service Provider Definition aspect of the failed Aspect Server
     Example of an Aspect Service Provider Definition aspect in Error state

  2. Select the Cold Reset command from the command menu.
    Click on the Run button to execute the command.
    After a while the service state should change to Ready.

    Warning: Do not perform a Cold Reset unless another running FSD Service Provider in Service state exists. Otherwise the Aspect System will be destroyed.

  3. Select the Run command from the command menu.
    Click on the Run button to execute the command.
    The service state should change to Synchronizing.

  4. Depending on the size of the FSD, hardware performance and current load due to clients the synchronization may take from a couple of minutes to several minutes. The synchronization is finished when the Service Provider reaches Service state.

Basappa G   

answered 9 days ago


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