Workplace freezing problem in 800xA 5.1 Revision E FP4

In an already running configuration on the server , screen freezes just as we lauch the operator workplace. the screens freeze even when tried to open any screen from engineering workplace.

there is no preview as well.the OPC server is connected , all services are running fine.

We tried restarting services,restarting controller and server, but it didn't work out.

When we tried pinging the controller we are getting 2-3 delayed responses after every 10 packets.

Any help is appreciated


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amit.deshmukh   

asked 1 month ago
Closed



Best Answer

1

Hello,

maybe your startup display is using too much memory ?

In Task Manager, the afwworkplaceapplication.exe should not exceed 1200 MB memory.

Change your startup display to an empty display and verify if it works.

Is it possible to start the workplace in an aspect server ?

/Ronny

Ronny Lindström   

answered 1 month ago


 


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Answers

1

Hello,

maybe your startup display is using too much memory ?

In Task Manager, the afwworkplaceapplication.exe should not exceed 1200 MB memory.

Change your startup display to an empty display and verify if it works.

Is it possible to start the workplace in an aspect server ?

/Ronny

Ronny Lindström   

answered 1 month ago


 


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2

Display freezing can occur when the width or height property of an embedded graphic element is invalid.

RobertE   

answered 1 month ago


 


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1

Hello Amit,

Sometimes ago I also have faced this type of issue.

First of all varify your network connections from RNRP whether there is any failure of a node or network.

This problem occures when the aspect servers can not sync to each other.

Hope it helps.

Thanks

Anish   

answered 1 month ago


 


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