Unexpected Internal C-Tree(R) Error # 215

Hi, I am working on project in Freelance 2013 SP1. But if I am trying to open my project file .PRO, it showing Unexpected Internal C-Tree(R) Error # 215 (uerr_cod=0) . So i am not able to open my project file. Even I tried to open .BAK file in form of .PRO but it also not happening. Please give me information about this error , What it exactly means and how can I avoid it..?

For Reference Please Refer Attachment..

Thanks in Advance.....

 Error.jpg


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ulhas3689   

asked 15 days ago



Answers

0

Hello,


A C-tree error is an error by the project-database itself (.pro-file)


The User cannot open the project and receive an indication to delete the project.


Workaround :


# do not use this wrong project anymore and use a backup project file (.pro file or import of an .csv-file). Be aware, that in both cases, all the stations and specifically the controller will indicate "version error". Then all the stations should be loaded with "load whole station"


 


Root Cause Analysis :


For the related issue "C-tree error", R&D could check for a possible root cause.


If you agree this procedure, please provide the following Diagnostic data :


# the wrong project with all the files ( PRO / BAK / LOG-files)


# the windows event log from the CBF PC (with .evtx extension for Application-log and system-log)


# Can you explain what happened before the project was unusable ?


# If CBF crashed, please provide the date/time when the CBF application crashed.


 


And send the data to the following Supportline address


E-Mail address :    DE-IACT-L3-Supportline@abb.com


E-Mail subject  :    AKS-issue - Unexpected Internal C-Tree(R) Error # 215 -


 


Best regards


Dedo

Dedo   

answered 13 days ago


 


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