PG2 Object change to Mandarin Character in Smart Client

Hi Kiran,

May I ask your advice on smart client issue?

Customer having issue when launch smart client, all 800xA Display show Mandarin Character for every object. (mode, unit and other parameters). There is no NLS installed in Smart client server and Data Provider. Smart client node and data provider is also using English (US) format. What is possibility caused this issue?

Thank you



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asked 11 days ago



Based on the configuration you have stated, I cannot directly determine what could be the issue, however, I have put together a short document with some of the items to check. I would suggest that if looking into this information does not resolve your issue, that you open a Support Case with your local RAC and send copies of the information shown along with the request for support. Don't forget to include the log files included in the last statement in the document from both the SC Server & the SC Data Provider. You may also want to included a screen shot of the PG2 Display from the 800xA System as reference to the differences.


Geof Ledin


 First determine the .docx

Geof Ledin   

answered 11 days ago


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