IM_InformITHistory_IM_P-Collection:First 3 Read Raw Failures from Objects


I'm getting continously events for IM_InformITHistory_IM_P-Collection:First 3 Read Raw Failures from Objects in event list. I attached events screenshots for reference. Can you help how can I resolve it and how can i find out which objects generating Failure Events..?

Thanks in Advance....







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asked 3 months ago



A Log Configuration Aspect that is not enabled (the Enabled check box is not selected), will create Read Raw errors if the IM log is enabled.

The Log Summary Aspect can be used to quickly look for disabled Log Configuration Aspects and activate them. The Log Summary must be placed at the root level of all structures containing Log Configuration Aspects to see them all.

When new logs have recently been created, it is possible that the Read Raw errors are being caused by a setup error in Basic History Service Providers as it updates its cache of all defined logs in the Aspect System. The result is a log that was not added correctly to this cache and can cause Read Raw errors when the IM requests data from it.

To remove the possibility of a log setup error in the log cache maintained by each Basic History Service Provider, the Basic History Service must be disabled and then enabled. On enable, the Basic History Service Providers read all the log data from the Aspect System and rebuild their cached list of logs.
If Read Raw errors are still occurring at this point, it is possible that something is wrong with the contents of the Log Configuration Aspect that did not cause it to be flagged as inconsistent in the Log Summary Aspect. An example of this is having added a Log Configuration Aspect that has logs defined on a property that does not exist on the object and its aspects. Perform the following to find these types of configuration errors.


answered 3 months ago


By Dash on 2/10/2018 | Like (0) | Report

You should also delete Orphaned logs left in IM.
Follow the procedure.
At a windows command prompt type: hsDBMaint -checkDB. Errors stating that logs need to be deleted because of non-existing sources in the Aspect System indicate that orphaned logs are present and need to be deleted.

a.Enter PASGUI at the windows Run prompt.

b.Stop the IM using the PAS Stop All command.

c.Remove the orphaned records by typing hsDBMaint -clean at a command prompt.

d.Start the IM using the PAS Start All command.

By Dash on 2/10/2018 | Like (0) | Report

Also try to search GUID of objects generating Read Raw failures in search tool.

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in IM, in the command window (cmd), run hsDBMaint -report > report.txt

The out file should indicate which logs you have problems in.

Normally i line begins with "E", where the problem is located.

hsDBMaint -clean often helps ( the IM processes (PAS) have to be stopped).


Ronny Lindström   

answered 3 months ago


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