Freelance license and HW-key not working

Installed Combi-station, running in DEMO-mode. Recieved HW-key and licenses.

I have put HW-key in place, and installed licenses for both ES and OS from settings, which was successfully acoording to pop-up.

But, license handling is not working. According to Operations the "hardware key not found". According to license information under help -> about it says "No license installed". (?)

Tried uninstalling and installing again several times, with PC restart in between, then started in both DEMO and production mode. Engineering wont start due to "You dont have a license for this tool". Operations starts in DEMO likewise.

Suggestions would be highly appreciated?!

//Magnus


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MagnusB   

asked 1 month ago
Closed



Best Answer

1

Hello Magnus,

take a look in Freelance installation directory Freelance\exe an open the f2k.key file with editor. There is your license installed. compare the license No with the nomber on the hardkey.

Try to copy the license file into the Freelance\exe directory and start the programm.

Combi station is only one license with one hardkey.

If you have two licenses to install, you have two hardkeys to plug in. and two license key nombers in f2k.key.

Which windows version is it?

Bernd

Bernd@GESAT   

answered 1 month ago


 


By MagnusB on 3/15/2018 | Like (0) | Report

Ok! Thanks for very good advice. This is Windows 7 Professional. Seems like I have got the wrong license files to the HW-key, if the first number in the f2k-file is the HW-number? But still there is a license installed, but as I said the license info says no license installed. Does license and HW-key be consistent for license info to show it?


By Bernd@GESAT on 3/15/2018 | Like (0) | Report

Hallo Magnus, only when Hardkey and File fits, License info is shown as OK. The License No is shown in [xx....] in f2k.key file.


By MagnusB on 3/15/2018 | Like (0) | Report

Ok, I understand. Apparantly an old license file was used, and could not be overwritten from Settings. I forced the file into Freelance-filder from windows instead. It worked for Engineering, Operations still thinks it is in Demo mode. Is there something else I have to do to get Operations to accept production mode?


By Bernd@GESAT on 3/15/2018 | Like (0) | Report

Open teh key file for operations and copy/add all to the f2k.key file in Freelance\exe. The f2.key file can contain 2 licenses.


Add New Comment


Answers

1

Hello Magnus,

take a look in Freelance installation directory Freelance\exe an open the f2k.key file with editor. There is your license installed. compare the license No with the nomber on the hardkey.

Try to copy the license file into the Freelance\exe directory and start the programm.

Combi station is only one license with one hardkey.

If you have two licenses to install, you have two hardkeys to plug in. and two license key nombers in f2k.key.

Which windows version is it?

Bernd

Bernd@GESAT   

answered 1 month ago


 


By MagnusB on 3/15/2018 | Like (0) | Report

Ok! Thanks for very good advice. This is Windows 7 Professional. Seems like I have got the wrong license files to the HW-key, if the first number in the f2k-file is the HW-number? But still there is a license installed, but as I said the license info says no license installed. Does license and HW-key be consistent for license info to show it?


By Bernd@GESAT on 3/15/2018 | Like (0) | Report

Hallo Magnus, only when Hardkey and File fits, License info is shown as OK. The License No is shown in [xx....] in f2k.key file.


By MagnusB on 3/15/2018 | Like (0) | Report

Ok, I understand. Apparantly an old license file was used, and could not be overwritten from Settings. I forced the file into Freelance-filder from windows instead. It worked for Engineering, Operations still thinks it is in Demo mode. Is there something else I have to do to get Operations to accept production mode?


By Bernd@GESAT on 3/15/2018 | Like (0) | Report

Open teh key file for operations and copy/add all to the f2k.key file in Freelance\exe. The f2.key file can contain 2 licenses.


Add New Comment



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