ABB 800xA V6.0

Hi everyone, my question is: after upgrading to ABB 800xA V6.0 from V5.0 we start facing some weird behavior of our system for example:
Some graphics status errors:
- Equipments status in the WPC is stopped but in reality is still running!
- Navigation buttons in WPC (Aspect view button) do some time not respond!
- Start button inside some faceplate do not send any orders!
Thanks in advance.

Add New Comment


asked 4 months ago



Do you have a hot redundancy setup.


answered 4 months ago


By RDPLC on 12/29/2017 | Like (0) | Report

If you do have hot redundancy did you upgrade all linked servers simultaneously ?

By MANAF on 12/29/2017 | Like (0) | Report

For redundancy we do have 2*ASC SERVER
The upgrade setup come already done by ABB
I’m thinking maybe the solution of the “THIN CLIENT” make the synchronization between OP and server take to long

thanks for the replay

Add New Comment


Please, please, please, always report severe errors like this through proper channels = your regional ABB service or sales representative.

Does this happen in rich clients as well?

A lot more parties becomes invited when using thin client technology. Thin client is an operating system of its own!. Rich clients with proper graphics hardware and ”3ft/1m DVI or Display Port cables” are recommended for critical process operation.

If possible, avoid ”display cord extension kits”.

The memory size (measure virtual memory or ”Commit Size” in first round using perfmon.exe *NOT* taskmgr.exe) of afwworkplaceapplication.exe may become critical - keep an eye on it. What figures do you see? If problems arrive at or above a certain level, perform precautionary restart of the workplace before this level is reached.

Ask your regional supplier for help!

Stefan Stromqvist   

answered 4 months ago


Add New Comment

Get weekly AKS updates

Partner Exclusive Webinars


> – Login to the partner portal to register

Points Redemption Program - Redeem your points for ABB training, Bluetooth speakers and mugs. Terms and conditions >

Earn points when you refer a friend
AKS Referral Program is "Live" - Learn more

AKS Experts

Ask nikismith   

Rank: 257

I have been a part of the Recording & Control Factory team for 17 years in total, having spent a number of years as a repairs technician withi the manufacturing department, but being in my current role for 9 years now.

Ask Flavio Mussolin   

Rank: 4

ABB AVP, Senior Electronic and Automation Engineer with over 30 years of experience in the field of process automation automotive, pharmaceutical, hollow glass, steel and rolling.

Ask kstoilov   

Rank: 9

Control System Engineer: 800xA, Compact 800, AC500, AC31-50, Advant Master, Simatic, AC&DC Drives 11 years worked for ABB - Control Systems

Ask Harsha.D   

Rank: 7

Tech.Support,software and commisioning engineer with Proficient knowledge in 800xA and its products, RNRP,Networking in general.

Ask Dieter Henkel   

Rank: 19

Ask Govindaraj   

Rank: 10

Working in ABB India Operation Center. Have Project engineering and commissioning experience in ABB 800xA, Freelance, AC500.

Ask MMM   

Rank: 5

ABB PA CT Technical Support

Ask Stefan Stromqvist   

Rank: 1

I joined ABB in the year of 1994 and has since 1999 been working as a Service & Support Engineer at BU Control Technologies in Västerås, Sweden. My areas of expertise are: 800xA Base, 800xA for Advant Master, Information Management, operating systems, RNRP and Ethernet comms/networking in general.

Ask Sumit Gargav   

Rank: 3

I have worked with Freelance in majority, with 800xA FD and Melody system partly. Also had opportunity to work with Protocols - HART,Profibus,FF & Modbus.

Ask Ronny Lindström   

Rank: 17

ABB Service Engineer

Ask WvanWees   

Rank: 6

I'm a senior service engineer working for ABB in The Netherlands.

Ask Rob Lyon   

Rank: 2 I'm an independent DCS software and commissioning engineer with extensive experience in 800xA and other ABB products. I've worked in almost every corner of the world and still haven't seen it all.