800xA 6.0.2 client Installatin issue

I have installed 800xA6.0.2 on Window8.1pro Creat system deployed node funtion as Aspect and connectivity server(ASCS1) it deployed successfuly then i have created new project .

after that i wish to deploy a client the i make a client OS3 do all prereuisites as per manual then on node OS3 i run NPT it was successfully installed then i went to ASCS1 open SCC to deploy OS3 Node when i add node OS3 in System node i found OS3 in system node in gray color as u can see in picture attached i think i should be green to deloy please help

 node fail to connect.jpeg

Add New Comment


asked 2 months ago





Check agenet service is up and running in OS3 (services.msc) to connect to ASCS

Check able to ping and reach the node

Firewall block


answered 2 months ago


Add New Comment


Gray indicates that the client is not reachable. Try the suggestions from Harsha. Do you have a domain or workgroup environment? If domain, check firewall again, you get that domain firewall the moment you add the machine to the domain. If workgroup then make sure you have the same user on both machines.

From server try to map a partition from the client to make sure your connection/credentials are valid.



answered 2 months ago


By vikash348 on 12/22/2017 | Like (0) | Report

Same user on both side server and os3 pinging also both rnrp showing but when want to get patetion by run command it asking user and password credential

By erik on 12/22/2017 | Like (0) | Report

Ping is a simple communication, it only show that the network path exist. Something is wrong with your user i would guess. Can you map the network drive if you put in user and password?

By vikash348 on 12/22/2017 | Like (0) | Report

No i m not able to map drive

Add New Comment


First of all check the time sync in the client node. The time zone and and time should be in sync with the ASCS1 node.Then check the System Installer Agent service and host is running.Restsrt the node if it isn't. The firewall should be default 'On' as ASCS1.


answered 2 months ago


By vikash348 on 12/22/2017 | Like (0) | Report

Time zone and time syn ok system installer service run in both server and clien
This is 6.0.2 is fire should on?
Earlier i on fire well same problem get now o have off firewall same problem exist

By sudeep.biswal on 12/22/2017 | Like (0) | Report

Document never mentions about firewall to be off. Firewall should be default 'ON' for all nodes.

By vikash348 on 12/22/2017 | Like (0) | Report

Yes i have on firewall on and restart but same problem exist

By sudeep.biswal on 12/22/2017 | Like (0) | Report

Click on the information(system nodes) to see what is the information showing

By vikash348 on 12/22/2017 | Like (0) | Report

host file in server not updated in which no client and server od

By sudeep.biswal on 12/22/2017 | Like (0) | Report

open this file in notepad and check if the desired nodes are available. If not restart RNRP and refresh host file from RNRP wizard. Restart the node

Add New Comment



Please check ABB 800xA System Installer Agent Service shuld have status "Running" at OS3 machine.

Please start service from run >> Services.msc >>Abb 800xA System Installer Agent.

or in task bar of OS3 go to ABB 800xA Installer Agent >> enable control >> start.


answered 2 months ago


By vikash348 on 12/22/2017 | Like (0) | Report

Its system installer agent running i have checkd

Add New Comment

Get weekly AKS updates

Partner Exclusive Webinars


> – Login to the partner portal to register

Points Redemption Program - Redeem your points for ABB training, Bluetooth speakers and mugs. Terms and conditions >

Earn points when you refer a friend
AKS Referral Program is "Live" - Learn more

AKS Experts

Ask Govindaraj   

Rank: 10

Working in ABB India Operation Center. Have Project engineering and commissioning experience in ABB 800xA, Freelance, AC500.

Ask Harsha.D   

Rank: 7

Tech.Support,software and commisioning engineer with Proficient knowledge in 800xA and its products, RNRP,Networking in general.

Ask Dieter Henkel   

Rank: 19

Ask Stefan Stromqvist   

Rank: 1

I joined ABB in the year of 1994 and has since 1999 been working as a Service & Support Engineer at BU Control Technologies in Västerås, Sweden. My areas of expertise are: 800xA Base, 800xA for Advant Master, Information Management, operating systems, RNRP and Ethernet comms/networking in general.

Ask Flavio Mussolin   

Rank: 4

ABB AVP, Senior Electronic and Automation Engineer with over 30 years of experience in the field of process automation automotive, pharmaceutical, hollow glass, steel and rolling.

Ask kstoilov   

Rank: 11

Control System Engineer: 800xA, Compact 800, AC500, AC31-50, Advant Master, Simatic, AC&DC Drives 11 years worked for ABB - Control Systems

Ask Sumit Gargav   

Rank: 3

I have worked with Freelance in majority, with 800xA FD and Melody system partly. Also had opportunity to work with Protocols - HART,Profibus,FF & Modbus.

Ask WvanWees   

Rank: 6

I'm a senior service engineer working for ABB in The Netherlands.

Ask Rob Lyon   

Rank: 2

info@lymac.co.nz I'm an independent DCS software and commissioning engineer with extensive experience in 800xA and other ABB products. I've worked in almost every corner of the world and still haven't seen it all.

Ask Ronny Lindström   

Rank: 16

ABB Service Engineer

Ask nikismith   

Rank: 246

I have been a part of the Recording & Control Factory team for 17 years in total, having spent a number of years as a repairs technician withi the manufacturing department, but being in my current role for 9 years now.

Ask MMM   

Rank: 5

ABB PA CT Technical Support